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CAPS News - 26 August 2020

At 83% of the companies we surveyed, supplier assessments are the responsibility of the supply management org - new metrics. Plus, mapping your supply network.

Tracking human rights and diversity initiatives

Monitoring your supply chain has obvious benefits for your organization and your global supply network, but for efficiency and accuracy often requires the use of third-party tools.

Procurement's Role in Creating Extraordinary Internal Customer Experience

This research investigates successful working relationships between procurement departments and their internal customers and how to improve business outcomes.

CAPS News - 20 August 2020

Our newly-redesigned biweekly newsletter delivers news, metrics, best practices, and research in an above-the-fold way. This time, supplier diversity, the CAPS Community, internal customer experience, and more.

Top-down buy-in for diversity programs empowers diverse suppliers

As supply management professionals, many of us have been involved to some degree in supplier diversity programs, but why are these initiatives more important than ever, and what more can be done?

Ensuring Diversity in the Contracting Process

74% of companies require sourcing and buyers to include a certain percentage of diverse suppliers in RFPs

Driving Business Partner Engagement

Engaging supply management with internal business partners has the protentional to create value and alignment with business goals. What methods does your group use to engage internal business partners?

Former Mastercard CPO Takes the Helm at CAPS Research

CAPS Research is pleased to announce that after an intensive selection process, Bryan Fuller, former chief procurement officer of Mastercard, has accepted the position of executive director at CAPS Research. Fuller replaces former CPO Deborah Stanton, who retires after leading CAPS from August 2014 through July 2020.

CAPS News - July 2020

In this month's newsletter we talk about P2P cycle time and new measurements of value for strategic supply management.

Demand Uncertainty

Supply management aims to maximize value, making supply meet demand amidst uncertain circumstances – demand management. What actions are large corporations taking to help balance uncertainty in their supply chains?