Have a question?
Q: What does “CAPS” stand for?
A: “CAPS” stands for “Center for Advanced Procurement Strategy.”
Q: Is my company a member?
Q: Some documents are “locked”—how do I open them?
A: CAPS reserves or “locks” post-2014 benchmarking reports, research studies, and event presentations for member companies only. Pre-2014 benchmarking and research reports are available to everyone (please note: event presentations are locked exclusively for members). Learn more about CAPS membership benefits.
Q: I’m an ISM member—don’t I have full access?
A: Full access is provided to CAPS member companies only. Everyone else, including ISM members, can access pre-2014 benchmarking and research. CAPS and ISM will offer a discount for bundled corporate memberships – contact us for more questions.
Q: I work for a member company—how do I get full access?
A: Create your account and please be sure to use your business email, not a personal one, for your log-in validation.
Q: My company is not a member. What is the cost?
A: Check our membership page for information.
Q: My company is not a member. Do you have individual memberships?
A: No. CAPS Research does not provide individuals with access apart from a company membership.
Q: Will you give me free access in a free trial membership?
A: No, not at this time. Please contact us if you’re trying to decide if CAPS membership is right for your organization.
Q: I signed up for your emails but they go to my junk/clutter box or I don't receive them at all - what can I do?
A: We recommend filtering our messages out of auxiliary boxes, adding us to your Safe Senders list, or whitelisting CAPS domains. We've summed up some Safe Senders List information - please review it and let us know if you still have issues.
Still have questions?
Contact us. We'd be happy to help.
Would you like more information about membership or do you have a question about any of our research, benchmarking, or event offerings? Please submit the form below and we'll get back to you soon after.