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CAPS Research studies are completely bias-free, disciplined, and executable.

Led by notable professors in the supply management space from top universities worldwide in collaboration with supply management executives, reports are designed to give you a head start on the topics that shape the profession.

A future-looking agenda with practical application today

The CAPS research schedule

CAPS research studies are member-driven and future-focused, ensuring that the actions you take today give your organization the upper hand for the future of the profession. Through our research pipeline meetings, members guide our agenda and it is carried out by researchers over the following year.

Managing Talent Through the HR Life Cycle 
Researchers: Thomas GattikerTimothy Dunne and Felice Klein

Supply management executives often seek for best practices for effectively managing talent across the life cycle: recruiting, retaining, promoting, succession planning, and more. We will examine Millennials and Generation Z employees in the workplace, explore supply management-specific talent requirements, and discover new and unique practices for recruiting and retaining talent.

Digital Connectivity and Data Protection in Supply Management
Researchers: Brett Massimino and John Gray

Data flows are more pervasive than ever and extend through our supply networks, making it increasingly important to ensure we can protect our supply chains. What role does supply management play and how can we minimize data risk in the supply chain? Large companies set up firewalls to protect their data and expect suppliers to do the same, but this is not always the case. This report discusses methods for assessing suppliers, the ins-and-outs of building cybersecurity measures into contracts, the role of major compliance initiatives such as GDPR, and protecting data flows through supplier tiers.

Creating a New Universal Standard for Supplier Assessments, Qualifications, and Onboarding
Researchers: Stanley FawcettHenry JinMatthew Schwieterman and Amydee Fawcett

Suppliers face many challenges when using multiple supply management systems, platforms, and portals from each of their customers, entering the same data over and over. We address the potential for a cross-industry, standardized approach that allows suppliers to easily share information with multiple buyers.

Applying Advanced Analytics: Beyond the Ordinary
Researchers: Srimathy Mohan and Raghu Santanam

Dive into advanced analytics, stretching beyond the typical spend visibility, compliance, and contract metrics. We will look at supply management organizations’ practical application of advanced analytics, driving game-changing results, including successful implementations of advanced, predictive and prescriptive, procurement analytics models and their integration into mission-critical decision-making processes.

Compelling Applications of Emerging Technology in Supply Management
Researchers: Adegoke Oke and Anand Nair

As companies consider technology-based advancements in SCM, such as AI, RPA, and Blockchain, what areas of application make the most compelling cases? We will look at emerging technology applications that drive robust investment commitment and unprecedented results, as well as key success factors, hindrances, and creating a time-phased implementation plan.

Research dates yet to be announced

  • Applying New Variables to Existing Supply Management Decisions                              
  • Supplier Relationship Management in a Virtual Environment                                      
  • Futures Study 2025                                                                                                   
  • Supply Chain End-to-End Resiliency                                                                            
  • Supplier Diversity: The Necessary Evolution                                                                
  • Third-Party Risk Transparency and Visibility

CAPS research reports

Stay in-the-loop on the latest research

Sign up for our newsletter or subscribe to our YouTube channel for short preview videos. Each report consists of the full study, a brief with report highlights, and illustrative examples and use cases. Our newest research reports are available to members immediately upon release with login. Non-members with an account in the CAPS Library may access research published more than 4 years ago.

Online Marketplaces & Procurement
Published September November by CAPS Research
Researchers: Raghu Santanam, Brett Duarte

Is your organization prepared to take advantage of the simplicity, variety, and cost savings offered by online marketplaces like Amazon and Alibaba? Originally consumer-focused, these marketplaces are now poised to disrupt B2B business. This study investigates the expected impact online marketplaces could have on transforming traditional procurement practices. In this report, we discuss the opportunities and risks of online marketplaces and include a roadmap for adopting online marketplaces.

CAPS Research members: Register for an account or login to access all reports in the CAPS Library now.

CAPS Research members: Register for an account or login to access all reports in the CAPS Library now.

Metrics of the Future: Moving Supply Management Beyond Cost Reduction
Published September 2020 by CAPS Research
Researchers: Lisa M. Ellram, Larry C. Giunipero, Monique Murfield

As supply management (SM) continues to evolve and move beyond cost savings it becomes increasingly important to use metrics that are understood and supported by the organization. Researchers identified 14 areas of SM contribution that go beyond cost savings, along with the metrics being used to report these contributions. A six-stage maturity model and more than 20 case studies are included.

Procurement’s Role in Creating Extraordinary Internal Customer Experience, Service Delivery, and Business Performance
Published August 2020 by CAPS Research
Researchers: Ajith Kumar, Steven Miller, Michelle D. Steward

Supply Management professionals must create outstanding relationships with external suppliers while also serving internal users to maximize business value. This research investigates successful working relationships between procurement departments and their internal customers and how these relationships can be leveraged to improve business outcomes. In this report, researchers identify seven key themes and novel best practices.

Supply Management Integration into Demand Management: Current State and Future Developments
Published June 2020 by CAPS Research
Researchers: Xiaosong (David) Peng, Ph.D., Gregory R. Heim, Ph.D.

Traditionally, supply management’s focus has been on the supply side of supply chain. However, in an increasingly customer-centric business environment, many supply chains are becoming more demand-driven. This report offers a look into how supply management can be integrated effectively with demand management. Case studies and examples are included to help you adapt some of these practices to your business.

Exploring Category Management: Across Different Business and Organizational Settings
Published April 2020 by CAPS Research
Researchers: Janet L. Hartley, Ph.D., Thomas Y. Choi, Ph.D.

Exploring Category Management offers a cross-industry overview of category management practices and practical steps for building your program. Multiple case studies provide insights on how companies are realizing the benefits of category management and overcoming challenges. No matter where you are in your journey, this report can help you move forward and ensure you are maximizing all the benefits of category management.

CAPS research reports are practitioner-focused, practically-applicable, and relevant to the evolving supply management landscape. We leverage our powerful network of supply management executives at leading companies worldwide and the expertise and discipline of notable supply management academics from top institutions.

Our researchers' higher education institutions: 
  • Arizona State University
  • Colorado State University
  • ESADE Business School (Spain)
  • Miami University
  • Michigan State University
  • North Carolina State University
  • Northeastern University
  • Ohio State University
  • Portland State University
  • Rutgers The State University of New Jersey
  • Swiss Federal Institute of Technology Zurich (ETH) (Switzerland)
  • Texas A&M University
  • University of Houston
  • University of Minnesota
  • University of Notre Dame
  • University of North Texas
  • University of Tennessee
  • Wake Forest University
  • Wayne State University

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