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Compelling Applications of Emerging Technologies

This CAPS research report looks at emerging technology applications that drive robust investment and unprecedented results, as well as key success factors and hindrances, and how to create a time-phased implementation plan.

Supply Chain Shortages

In this short video, we explore underlying issues, inflationary pressure, government policy, and the outlook for supply managers and sectors of the economy - findings from a recent CAPS Research whitepaper

Measure the effectiveness of your category management strategy

With your category management strategy in place, it's time to monitor and measure the benefits it delivers to your organization and identify opportunities for improvement. To succeed long term, the category strategy must remain aligned with business objectives and the dynamics of the supplier marketplace. This requires regular re-evaluation.

Be strategic with supplier relationship management

It's critical that category management delivers maximum value to the organization through innovation, sharing risk and rewards, and ongoing assessments. For many companies, the hard work of supplier management begins after the contract is signed. We're moving on to the sixth step in category management strategy: supplier relationship management (SRM).

Negotiation & contracting to support business outcomes (stage 5)

Contracting and negotiating is the next step in the 7 stages to business-aligned strategies that organizations should follow as part of their category management playbook. It’s an important step in category strategy execution as you align supplier relationships with your strategy.

Best practices for sharing and protecting data in supply management

In today's connected world, sharing data with suppliers is a given. But not all data, and all suppliers, are created equal. Organizations must assess their data-sharing priorities and connect with suppliers that are able to protect the data accordingly. Effective data security must be a critical element in supplier selection, onboarding, and relationship management.

Strategy development is the foundation of your category management playbook

Category management strategy development can align internal business requirements with the marketplace and suppliers' capabilities by segmenting the organization's spend into discrete groups. It's the foundation of your category management approach, and doing it well delivers significant value to the organization.

7 steps for creating an extraordinary internal customer experience

The relationships that procurement professionals form with internal customers are critical – they can impact relationships with the company’s external customers, and therefore, the bottom line. While substantial research has been conducted about managing relationships with external stakeholders, much less attention has been paid to managing relationships with procurement’s internal customers.

The challenges, rewards & tensions of sharing data with suppliers

Supply managers face a daunting challenge when it comes to data. Sharing data with suppliers can improve efficiency, flexibility, quality, and new product development. But there are risks to intellectual property, corporate, and personal information, as well as regulatory and legal concerns, and attacks that could severely impair the organization. 

External analysis drives category management development

External analysis helps connect business requirements to the supplier base in developing a strategic approach to category management. It builds on preparation and internal analysis as the foundation for excellent category management outcomes.

Take a survey,
get a report

Supply management professionals from member and non-member companies can participate in benchmarking surveys and get metric reports in return.