Metrics of the Future investigates successful working relationships between procurement departments and their internal customers and how these relationships can be leveraged to improve business outcomes.
Welcome to the CAPS Blog featuring all the most recent CAPS releases, newsletters, infographics, and more.
Cultivating internal relationships for supply management success
How teams can cultivate successful internal partnerships and what they provide to the organization beyond simply reducing costs
Average cost savings per employee
Cost savings is a powerful KPI for demonstrating the value of your supply management group. How much total cost savings are your strategic supply management employees delivering?
CAPS News - 9 Sept 2020
In this edition of CAPS News, we look at what compensation benefits retain early-career supply management employees, managing supplier quality, and more.
Spend under management
Across industries, category management employees comprise 15.6% of the total supply management headcount. We share their spend by industry.
CAPS News - 26 August 2020
At 83% of the companies we surveyed, supplier assessments are the responsibility of the supply management org - new metrics. Plus, mapping your supply network.
Tracking human rights and diversity initiatives
Monitoring your supply chain has obvious benefits for your organization and your global supply network, but for efficiency and accuracy often requires the use of third-party tools.
Procurement's Role in Creating Extraordinary Internal Customer Experience
This research investigates successful working relationships between procurement departments and their internal customers and how to improve business outcomes.
CAPS News - 20 August 2020
Our newly-redesigned biweekly newsletter delivers news, metrics, best practices, and research in an above-the-fold way. This time, supplier diversity, the CAPS Community, internal customer experience, and more.
Top-down buy-in for diversity programs empowers diverse suppliers
As supply management professionals, many of us have been involved to some degree in supplier diversity programs, but why are these initiatives more important than ever, and what more can be done?