Industry benchmarking is a continuous process that gives every company in a unique industry sector an opportunity to compare their supply management business practices to those of others within the same industry sector. Resulting differences become targets for process improvement, more detailed benchmarking, or possibly topics for more extensive primary research. CAPS Research is continuing to refine the benchmarking process for industry-specific benchmarking and provide key metrics that can be measured from one benchmarking cycle to another.

All of the CAPS Research industry benchmarking activities start with a meeting of an Industry Advisory Committee that is comprised of senior managers from each industry being measured. Each meeting lasts one and one-half days: The first day is for designing the survey document; the second is for best practices sharing, open discussions on topics of general interest, and reviewing the basic construction of the survey document.

If you would like more information on any industry benchmarking reports, or if you are interested in participating as a member of an Industry Advisory Committee, send an email to metrics@capsresearch.org.

View the CAPS Research Industry Classifications.