A Global Research Center for Strategic Supply Management

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  Practix

Describes leading strategies, programs, or processes discovered through our research and activities.

PRACTIX cases are based on interviews and data collected by CAPS Research at company locations. The cases are selected by CAPS Research based on preliminary information about successful practices and processes.

PRACTIX features digestible case studies - summary portraits of programs that have changed the face of purchasing and continue to do so.

[Note: Clicking on "report link" in multiple-article issues directs you to the publication where the article appeared. If the article you were interested in viewing doesn't appear on the first page you will need to scroll through the document.]

To display a description of a publication, click on a "Details" link in the "Additional Information" column below.

Date PublishedPublication TitleAuthor(s)Additional InformationReport
Jul 2009ISO 14000 at Veris IndustriesThomas F. Gattiker, Ph.D.Details View
Dec 2008The Greening of Expedited Packaging: A U.S. Postal Service and Supplier CollaborationAnna E. Flynn, Ph.D.Details View
Jan 2008Business Process Outsourcing in a Pharmaceutical CompanyAnna E. Flynn, Ph.D.Details View
Dec 2007American Electric Power Business Planning & Analysis Group: Turning Raw Data into Informed DecisionsBryan Ashenbaum, Ph.D., Scott PannelleDetails View
Sep 2007The Key to an Effective Purchasing System: Is It Technology or Supplier Relationship Management?Keah Choon TanDetails View
Jun 2007The Evolution of Electronic Invoicing at MRDThomas F. Gattiker, Ph.D.Details View
Jan 2007Zeta - A Model of Process ExcellenceNicole DeHoratius, Joseph Van OrdenDetails View
Oct 2006Environmental Purchasing for Indirect MaterialsThomas F. Gattiker, Ph.D.Details View
Aug 2006Identifying and Evaluating Chinese Suppliers: China Sourcing Practices of German Manufacturing CompaniesFabian Hedderich, Rebecca Giesecke, Daniel OhmsenDetails View
Jul 2006Change Management in Purchasing - Best Practices from Germany's No. 1 Airline Deutsche Lufthansa AGDr. Ingo Bülow, Ulrich Schott-Wüllenweber, Fabian HedderichDetails View
May 2006Bank of America: Services Purchasing and OutsourcingLisa M. Ellram, Ph.D., C.P.M., Wendy TateDetails View
Mar 2006Best Practices in the Procure-to-Pay Cycle: Perspectives from Suppliers and Industry ExpertsRobert B. Handfield, Ph.D.Details View
Jul 2005Eastman Kodak Company Worldwide Purchasing Sourcing ProcessAnna E. Flynn, Ph.D.Details View
Jun 2005Localizing Sourcing Volumes in China: Insights from the Automotive IndustryFabian Hedderich, Ralph Nowak, Ulrich-Bernhard OchmannDetails View
Apr 2005Individual User Adoption and Diffusion of Internet Reverse Auctions at Shell ChemicalsThomas F. Gattiker, Ph.D.Details View
Feb 2005Consumption and Specification Management Bristol-Myers Squibb CompanyAnna E. Flynn, Ph.D.Details View
Dec 2004Better Buyer-Supplier Relationships through Supply Base Reduction and Supplier Performance MeasurementJeffrey A. Ogden, Ph.D., Matthew W. McCarterDetails View
Aug 2004Managing and Controlling the Services Supply Chain at IntuitLisa M. Ellram, Ph.D., C.P.M., Wendy TateDetails View
May 2004Hedging Fuel Surcharge Price FluctuationsMatt A. Schlosser, George A. Zsidisin, Ph.D.Details View
Mar 2004X-BSC - Measuring the Performance of Truly Strategic Supplier RelationshipsLutz Kaufmann, Ph.D.Details View
Oct 2003Improving the Total Cost of Ownership of Document Management at Bank of AmericaRobert B. Handfield, Ph.D.Details View
Aug 2003IBM's Supply-Base Efforts Toward SustainabilityLisa M. Ellram, Ph.D., C.P.M., Wendy TateDetails View
May 2003Kodak's "Breakthrough Idea" Supplier Conferences: A Best Practice for Achieving Productivity ImprovementsTimothy Smith, Thomas E. Hendrick, Ph.D.Details View
Mar 2003Raytheon's Buyerless ToolsAnna E. Flynn, Ph.D.Details View
Jan 2003Supply Base Reduction Within Supply Base ReductionJeff OgdenDetails View
Jun 2002Early Supplier Involvement at MRDMichael E. Smith, Ph.D., George A. Zsidisin, Ph.D.Details View
Jun 2002Managing Professional Services CostsLisa M. Ellram, Ph.D., C.P.M., C.M.A., Corey Billington, Ph.D.Details View
Jun 2002Using Supply Chain Mapping as a Tool to Assess Performance in a Multi-tier Automotive Supply ChainRobert B. Handfield, Ph.D.Details View
Mar 2002Maximizing Purchasing SynergiesCheryl L. M. Phillips, V.M. Rao TummalaDetails View
Mar 2002Strategic E-Procurement in Global Pharmaceutical (GP)Dr. Simon R. Croom, Mihalis GiannakisDetails View
Mar 2002Supply Chain Collaboration in Ship Construction and RepairRobert Lee GordonDetails View
Mar 2002The Strategic Role of Reverse Auctions in the Quotation and Selection ProcessDr. Ronald L. Meier, Dr. Michael R. Williams, Dr. Rodger B. SingleyDetails View
Dec 2001Compare and Share: A Structured Approach to Understanding Similarities and Differences in Part Costs and FunctionalityLisa M. Ellram, Ph.D., C.P.M.Details View
Dec 2001Co-Packing: Developing Contract Manufacturing Agreements in the Food IndustryLambros Laios, Philip MenagiasDetails View
Dec 2001Purchasing Complex Services: The Case of E-PurchasingLarry SmeltzerDetails View
Sep 2001Buyer-Driven Electronic Marketplaces: Developing Business Models for an Integrated E-Procurement StrategyDr. Michael Essig, Heinzpeter KaernerDetails View
Sep 2001Evolution of Online Auctions in B2B E-ProcurementVincent A. Mabert, Tobias SchoenherrDetails View
Sep 2001Management of Supplier Network Knowledge for Enhanced Manufacturing EfficiencyNexhmi Rexha, Ph.D., Tadayuki MiyamotoDetails View
Jun 2001A Triangulation Approach to Diversity Supplier DevelopmentRalph G. Kauffman, Ph.D., C.P.M.Details View
Jun 2001Measuring Supply Risk: An Example from EuropeGeorge ZsidisinDetails View
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