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FOR IMMEDIATE RELEASE

Managing the Risk of Supply Chain Disruptions

Expecting the Unexpected - Response and Recovery Planning

Tempe, AZ, February 8, 2007 – Unexpected events and natural disasters have significant impact on business operations, and the very nature of these tragedies have forever changed how businesses plan for disruptions. In addition to all of the natural disasters ranging from floods to flu pandemics, businesses are continuously planning for other types of potentially devastating unnatural disasters that include war, terrorism, power outages, industrial sabotage, and software virus attacks. In the recently published CAPS Research report, "Business and Supply Chain Continuity", author, George A. Zsidisin, Ph.D., C.P.M., Michigan State University, states that business continuity plans include emergency response plans, which consist of detailed plans for responding to an actual emergency, and business recovery plans, which describe how the firm will recover as quickly as possible to sustaining operations.

Managing supply chain continuity has become even more important with the recent intense focus on 'lean' business processes and supply chains. Across the globe, businesses have found themselves facing a difficult question: How can we ensure supply arrives on time, in the quality and quantity expected, while at the same time enjoying the benefits of lean practices?

In the CAPS Research report, the author notes that it is difficult to justify the efforts and investments involved in business continuity planning unless senior management is fully engaged. These executives must commit resources to the process, use known metrics for accountability, and provide guidance. Other basic principles of business continuity planning include ongoing preparedness that requires briefings on training, assessments of business and corporate goals, and security awareness; risk assessments to ensure minimal impact on the supply chain; and speed and responsiveness to minimize response and recovery times.

Another important component of the business and supply chain continuity plan is building relationships with suppliers, but how involved should the purchasing firm become in developing or managing suppliers' plans? This question is especially relevant under the requirements of Sarbanes-Oxley (SOX) guidelines to communicate known risks. In the end, supplier engagement, buy-in and enthusiasm are important for working together to ensure business and supply chain continuity.

In a global sense, supply chains are becoming more complex and closely interlinked, and disruptions are becoming more significant. Businesses are creating and managing plans to ensure supply chain continuity to meet internal and external customer requirements when the unexpected does occur.

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This report is based on a CAPS Research Critical Issues Event in Tempe, AZ. Critical Issues Partnership Program Conferences come from our sponsors’ desire to bring subject-matter experts (and those wanting information) together on a current crucial issue in supply, in a one-day focused meeting, organized by CAPS Research and held at a sponsor company’s site.

Note: To review the CAPS Research Critical Issues Report, "Business and Supply Chain Continuity" click on the following link: http://www.capsresearch.org/publications/pdfs-protected/cir012007.pdf

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CAPS Research is a nonprofit research organization founded in 1986 to provide leading research to our strategic-minded corporate sponsors and to the public. Our mission is to work in partnership with a global network of executives and academics for the discovery and dissemination of strategic supply management knowledge and best practices. CAPS Research is jointly sponsored by the W. P. Carey School of Business at Arizona State University, and the Institute for Supply Management™.

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