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FOR IMMEDIATE RELEASE

Measuring Cross-Industry Supply Management Performance across 20 Common Metrics

CAPS Research provides benchmarking tools for supply management groups to measure their performance across different key performance indicators.

(TEMPE, Arizona) January 25, 2012 — CAPS Research releases its highly regarded Cross-Industry Metric Report of Standard Benchmarks for December 2011. This report includes key performance indicators for different industry sectors including total spend as a percent of revenue and the percent of total spend managed/controlled by the supply management organization, average operating expense per supply management employee, cost reduction and avoidance metrics, purchase order cycle times, and average total spend per supply management employee.

The cross-industry report, published twice-yearly, includes data provided by more than 240 different companies representing 11 different industry sectors on 20 commonly referenced benchmarks.

In June 2011 the average operating expense per supply management employee was reported as $126,059 compared to $123,371 reported in December 2011. The reduction, although not a significant change from a cross-industry perspective, is a result of data provided by additional companies not represented in the June report.

If you're a first-time visitor to the CAPS Research website, you will be prompted to register when you access reports. Otherwise, just click here and enter your previously established login data to access the Cross-Industry Metric Report December 2011.

CAPS Research is a nonprofit research organization founded in 1986 to provide leading research to our strategic-minded corporate sponsors and to the public. Our mission is to work in partnership with a global network of executives and academics for the discovery and dissemination of strategic supply management knowledge and best practices. CAPS Research is jointly sponsored by the W. P. Carey School of Business at Arizona State University, the Institute for Supply Management™, and Global 1000/Fortune 500-size organizations.

Media Contact:
Debbie Maciejewski
Marketing Manager
CAPS Research
800-888-6276 extension 3046
Email: dmaciejewski@capsresearch.org

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