A Global Research Center for Strategic Supply Management

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FOR IMMEDIATE RELEASE

Global Supplier Quality Assurance (SQA) Program Support

How organizations have aligned their supplier quality assurance professionals globally.

(TEMPE, Arizona) December 08, 2011 — CAPS Research releases a SnapShots benchmarking report on Global Supplier Quality Assurance (SQA) Program Support. A short 9-question survey was distributed asking organizations for the number of their full-time and contract employees assigned to Supplier Quality programs and initiatives globally; the number of supplier manufacturing sites from which they receive goods/products; and their total spend for manufactured goods/products.

Results of this brief survey indicate that 23 percent of the participating companies' supply management employees are assigned to support SQA programs that focus on Advanced Quality (advanced product quality planning initiatives), Supplier Quality (product quality goals and continual improvement), and Supplier Development (creating and maintaining a network of competent suppliers). Based on data provided by the survey participants, one-half of the SQA employees support ongoing Supplier Quality programs. Organizationally, the employees who support Supplier Development initiatives are more likely to be assigned to the organization's supply management group than are those SQA employees who support either Advanced Quality or Supplier Quality initiatives.

The complimentary Snapshots benchmark report "Global Supplier Quality Assurance (SQA) Program Support" is available on the CAPS Research public website www.capsresearch.org. First time visitors will be prompted to register to access the study. For more information about this benchmark report or other reports, contact CAPS Research research@capsresearch.org.

Celebrating twenty-five years of research excellence! CAPS Research is a nonprofit research organization founded in 1986 to provide leading research to our strategic-minded corporate sponsors and to the public. Our mission is to work in partnership with a global network of executives and academics for the discovery and dissemination of strategic supply management knowledge and best practices. CAPS Research is jointly sponsored by the W. P. Carey School of Business at Arizona State University, the Institute for Supply Management™, and Global 1000/Fortune 500-size organizations.

Media Contact:
Debbie Maciejewski
Marketing Manager
CAPS Research
800-888-6276 extension 3046
Email: dmaciejewski@capsresearch.org

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