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FOR IMMEDIATE RELEASE

Measuring Cross-Industry Supply Management Performance across 20 Common Metrics

CAPS Research provides benchmarking tools for supply management groups to measure their performance across different key performance indicators.

(TEMPE, Arizona) December 10, 2010 — CAPS Research updated its highly regarded Cross-Industry Metric Report of Standard Benchmarks in November 2010. This report includes key performance indicators for different industry sectors including purchasing operating expense, training spend, diversity spend, total spend as a percent of revenue, supply management organization operating costs, purchase order cycle times, and employee retention.

The cross-industry report, published twice-yearly, includes data provided by more than 240 different companies representing 18 different industry sectors on 20 commonly referenced benchmarks.

In May 2010 the average operating expense per supply management employee was reported as $122,890 compared to $119,185 reported in November 2010. The reduction, although not a significant change from a cross-industry perspective, is a result of data provided by additional companies not represented in the May report.

If you're a first-time visitor to the CAPS Research website you will be prompted to register when you access reports. Otherwise, just click here and enter your previously established login data to access the November 2010 Cross-Industry Metric Report.

CAPS Research is a nonprofit research organization founded in 1986 to provide leading research to our strategic-minded corporate sponsors and to the public. Our mission is to work in partnership with a global network of executives and academics for the discovery and dissemination of strategic supply management knowledge and best practices. CAPS Research is jointly sponsored by the W. P. Carey School of Business at Arizona State University, the Institute for Supply Management™, and Global 1000/Fortune 500-size organizations.

Media Contact:
Debbie Maciejewski
Marketing Manager
CAPS Research
800-888-6276 extension 3046
Email: dmaciejewski@capsresearch.org

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