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FOR IMMEDIATE RELEASE

Industrial Manufacturing Industry
2010 Supply Management Performance Benchmarking Report

CAPS Research provides benchmarking opportunities for supply management groups to measure their performance across different key performance indicators

(TEMPE, Arizona) August 17, 2010 — CAPS Research publishes its Industrial Manufacturing Industry Benchmarking Metric Report 2010 containing key supply management performance measures including organizational structure, professional development, financial information and supplier relationships and alliances. Also included are metrics concerning supply management operating expense and total managed spend relating to eleven different global regions. Key metrics are reported on thirteen performance measures relating to supplier rating systems/processes.

The industrial manufacturing companies who participated in the survey all reported that they include supplier quality, on-time delivery, and cost reduction in their supplier rating system/process, and rate these supplier measures as being very important. These three measures scored 4.3 on a 5.0 scale. Conversely, third-party approved quality assurance programs were the lowest rated measure reported, scoring only 2.7 on a 5.0 scale.

The Industrial Manufacturing Industry Benchmarking Metric Report 2010 is available on the CAPS Research public website www.capsresearch.org. First time visitors will be prompted to register to access the benchmarking reports.

For more information about the 2010 Industrial Manufacturing Benchmarking Report or other benchmarking reports, contact CAPS Research at research@capsresearch.org.

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CAPS Research is a nonprofit research organization founded in 1986 to provide leading research to our strategic-minded corporate sponsors and to the public. Our mission is to work in partnership with a global network of executives and academics for the discovery and dissemination of strategic supply management knowledge and best practices. CAPS Research is jointly sponsored by the W. P. Carey School of Business at Arizona State University, the Institute for Supply Management™, and Global 1000/Fortune 500-size organizations.

Media Contact:
Debbie Maciejewski
Marketing Manager
CAPS Research
800-888-6276 extension 3046
Email: dmaciejewski@capsresearch.org

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