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FOR IMMEDIATE RELEASE

Measuring Cross-Industry Purchasing Performance across 20 Common Metrics

CAPS Research provides benchmarking tools for supply management groups to measure their performance across different key performance indicators.

(TEMPE, Arizona) June 3, 2010 — CAPS Research updated its highly regarded Cross-Industry Metric Report of Standard Benchmarks in May 2010. This report includes key performance indicators for different industry sectors including purchasing operating expense, training spend, diversity spend, total spend as a percent of revenue, supply management organization operating costs, purchase order cycle times, and employee retention.

The cross-industry report, published twice-yearly by CAPS Research, contains data on 20 commonly referenced benchmarks. The May 2010 report includes data provided by more than 200 different companies representing 14 different industry sectors.

A key metric measured year over year is operating expense per supply management employee. The 2010 benchmarking report shows the average operating expense is $122,890 per year. This is the sixth year that an increase in operating expense was reported. The report shows that supply management operating expenses are highest in the Petroleum sector, which average $148,455. At the opposite end of the spectrum is Metals and Mining which averages $87,828 per supply management employee.

The CAPS Research Cross-Industry Report of Standard Benchmarks continues to be one of the most viewed reports on the CAPS Research website.

If you're a first-time visitor to the CAPS Research website you will be prompted to register when you access reports. Otherwise, just click here and enter your previously established login data to access the 2010 Cross-Industry Report.

CAPS Research is a nonprofit research organization founded in 1986 to provide leading research to our strategic-minded corporate sponsors and to the public. Our mission is to work in partnership with a global network of executives and academics for the discovery and dissemination of strategic supply management knowledge and best practices. CAPS Research is jointly sponsored by the W. P. Carey School of Business at Arizona State University, the Institute for Supply Management™, and Global 1000/Fortune 500-size organizations.

Media Contact:
Debbie Maciejewski
Marketing Manager
CAPS Research
Voice: 800-888-6276 extension 3046
Email: dmaciejewski@capsresearch.org

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