A Global Research Center for Strategic Supply Management

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Email Newsletter, December 2009

This edition of the monthly newsletter provides information about CAPS Research documents that are now available at the CAPS Research public web site (www.capsresearch.org) as well as information on benchmarking activities and other news about our programs and events. Please note that all first-time visitors need to create a user login profile to access the research documents.

Newly Published Resources at www.capsresearch.org:

Benchmarking: Mining Metals Industry Benchmarking Metric Report 2009
The Mining Metals Industry Benchmarking Metric Report 2009 contains key supply management performance measures on topics including organizational structure, professional development, financial information and supplier relationships and alliances. It's interesting to note the reversal in the average percent of supply management organizational recruiting: seventy-one percent internal, and twenty-nine percent external in this report, and twenty-seven percent internal, seventy-three percent external in the previous report. The average percent of external recruiting that was word-of-mouth was fifty percent in this report, and only one percent in the previous report. Also included in this report are metrics regarding inventory and asset disposal programs.

  • Click here to access the benchmarking report.

Benchmarking: SnapShots – Use of Reverse Auctions
The recent SnapShots questions about the use of reserve auctions as part of the organization's sourcing strategy indicate there are mixed feelings within the survey population about the value of reverse auction tools. One-half of the survey participants reported that reverse auction tools are part of their sourcing strategy, and about 46 percent reported an increase in spend using these tools during the last two years. All of the companies who reported they are now using reverse auctions stated they are planning to continue to using reverse auction tools for (at least) the next two years. The other half of the survey participants reported they are not using reverse auction tools. A clear majority (71 percent) of those who reported they do not currently use reverse auctions reported they are not planning on doing so within the next two years.

  • Click here to access the benchmarking report.

Benchmarking Opportunities:

  • SnapShot Benchmarking - Information sharing is one the most effective tools that companies can use to gain insight to topics or issues of general interest. CAPS Research SnapShots is proving to be a simple and straight-forward communications tool. Not only do you share in the results, you can develop your own questions for us to release to our benchmarking community. For more information, send an email to metrics@capsresearch.org.

  • Benchmarking surveys in data collection:
    -Department of Energy/NNSA Contractors
    -Print Services Market Basket of Goods

Do You Want To Benchmark? If the answer is 'Yes,' contact the Benchmarking team at CAPS Research to get your company added to the list of companies who will be asked to provide data for new survey releases. Just send an email to metrics@capsresearch.org asking for more information about benchmarking opportunities.


News:


Knowledge Central:

The following reports and information are now published on www.capsknowledge.org, a sponsor-only searchable archive of CAPS Research studies, leading-edge practices, benchmarking reports and best practices presentations:

  • Benchmarking: Supply Management Talent Development and Retention
  • CPO Insights: Challenges in Moving Operations to Mexico

Please note that only CAPS Research sponsor organizations have full access to Knowledge Central. If you haven't already done so, I encourage you to click on Knowledge Central Overview for a short, five-minute guided tour of our Sponsor website, Knowledge Central.


For more information about CAPS Research programs and products please contact us at Research@capsresearch.org.

Sincerely,
Phillip Carter, D.B.A.
Executive Director
CAPS Research

CAPS Research is a global research organization jointly sponsored by the W. P. Carey School of Business at Arizona State University, and the Institute for Supply Management™.

To access the newsletter and press release archives click here.