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   A Global Research Center for Strategic Supply Management

Email Newsletter, October 2009

This edition of the monthly newsletter provides information about CAPS Research documents that are now available at the CAPS Research public web site (www.capsresearch.org) as well as information on benchmarking activities and other news about our programs and events. Please note that all first-time visitors need to create a user login profile to access the research documents.

Newly Published Resources at www.capsresearch.org:

Practix: ISO 14000 at Veris Industries
With a focus on supply management, this article describes the implementation and operation of an ISO 14000 certified Environmental Management System (EMS) at Veris Industries, a leading supplier of energy and environmental sensors. The ISO 14000 process created a safer internal environment and improved the company's effect on the outside environment. As a result of recycling and re-use initiatives, Veris Industries has increased its recovery rate (material not going to landfills) from 50 percent to 85 percent and cut the cost of garbage hauling service by two-thirds.

  • Click here to access the Practix report.

Benchmarking: Low-Cost Country Sourcing and Procurement Activities Benchmarking Metric Report
This report contains key metrics on supply management employees and suppliers located in low-cost countries and in other than low-cost countries. The report also focuses on spend for direct and indirect goods in low-cost and other than low-cost countries. Companies from the Aerospace & Defense, Automotive & Transport, Consumer Products Manufacturing, and Industrial Manufacturing industries provided data for this report.

  • Click here to access the benchmarking report.

Benchmarking: Petroleum Industry 2009 Metric Report
This report provides key supply management performance measures on topics including organizational structure, professional development, financial information, and supplier relationships. New metrics in the 2009 report include information on Engineering, Procurement, and Construction (EPC) contracts, low-cost country sourcing and cost savings. In addition to cost reduction and cost avoidance, the percent of savings attributable to value creation is provided. The report includes breakout reports for Integrated, Upstream, and Downstream operations.

  • Click here to access the benchmarking report.

Benchmarking: Supply Management Shared Services Centers Focused Report
The operational impact of employing a Supply Management Shared Services Center (SMSSC) may result in achieving a desired level of effectiveness at the lowest operational costs through consolidation. As in the 2007 report, this report addresses standardized processes, organizational structure, and SMSSC quality metrics. New for 2009 is a metric on auditing cost-type contracts. Note the increase from the 2007 to 2009 report in the percent of organizations indicating the following functional activities are included in the SMSSC: accounts payable, IT systems, material & supplier data management, purchasing policy compliance, risk management, strategic planning, and travel.

  • Click here to access the benchmarking report.

Benchmarking: Semiconductor Industry 2009 Metric Report
The Semiconductor Industry Benchmarking Metric Report 2009 contains key supply management performance measures on topics including organization structure, professional development, financial information and supplier relationships and alliances. Unique to this report is geographical area breakout information. New for 2009 is the percent of organizations in which supply management employees have increased, decreased, or did not change during the past two years in the following regions: Asia Pacific, China, Europe/Middle East/Africa, India, Japan, and North America.

  • Click here to access the benchmarking report.

Benchmarking Opportunities:

  • SnapShot Benchmarking - Information sharing is one the most effective tools that companies can use to gain insight to topics or issues of general interest. CAPS Research SnapShot is proving to be a simple and straight-forward communications tool. Not only do you share in the results, you can develop your own questions for us to release to our benchmarking community. The first SnapShot survey results show that most participating companies use 30 days or 45 days as their typical, or default payment terms (42% and 32% of the population, respectively). About 90% of the participants reported they receive discounts for paying early; and 83% reported having an electronic Procure-to-Pay solution that tracks order information from the date of purchase order release to the date the corresponding invoice is paid. For more information, send an email to metrics@capsresearch.org.

  • Benchmarking surveys in data collection:
    -Supply Management Talent Development and Retention
    -Cross-Industry Standard Benchmarks
    -Department of Energy/NNSA Contractors

Do You Want To Benchmark? If the answer is 'Yes,' you should contact the benchmarking team at CAPS Research to get your company added to the list of companies who will be asked to provide data for the 2009 survey releases. Just send an email to metrics@capsresearch.org asking for more information about benchmarking opportunities.


News:


Knowledge Central:

The following reports and information are now published on www.capsknowledge.org which is a sponsor-only searchable archive of CAPS Research studies, leading-edge practices, benchmarking reports and best practices presentations:

  • Benchmarking: Supply Chain Alliance Supplier Environmental Performance Evaluation
  • Benchmarking: Metals & Mining Industry Metric Report
  • CPO Insights: Managing Supplier-Generated Cost Reduction Programs

Please note that only CAPS Research sponsor organizations have full access to Knowledge Central. If you haven't already done so, I encourage you to click on Knowledge Central Overview for a short, five-minute guided tour of our Sponsor website, Knowledge Central.


For more information about CAPS Research programs and products please contact us at Research@capsresearch.org.

Sincerely,
Phillip Carter, D.B.A.
Executive Director
CAPS Research

CAPS Research is a global research organization jointly sponsored by the W. P. Carey School of Business at Arizona State University, and the Institute for Supply Management™.

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