Newly Published Resources at www.capsresearch.org:

Benchmarking: Investment Recovery Performance Benchmarking Summary Report 2009
In addition to operational benchmarks and organizational information, there are a number of financial metrics related to the overall cost benefits of investment recovery programs included in the CAPS Research Investment Recovery 2009 Supply Management Benchmarking Report. Key performance indicators (KPIs) include: total cost benefit dollars to operating expense dollars, best practices, investment recovery services and processes, program-related tools and technologies, and professional investment recovery program staffing. One clear advantage of an effective Investment Recovery program is the cost benefit. The CAPS Research 2009 Investment Recovery Performance Report shows that for every dollar spent on Investment Recovery, $31 was returned to the bottom line. This executive summary report corresponds to the 2009 Investment Recovery Metric Report.

• Click here to access the benchmarking report.

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Benchmarking Opportunities:

• Benchmarking surveys in data collection:
  -Supply Management Talent Development and Retention
  
  
• Benchmarking surveys in data review:
  -Metals & Mining Industry
  
  
• Benchmarking surveys to be released:
  -Cross-Industry survey – Sept. 16
  -DOE Industry survey – Oct. 13
  

Do You Want To Benchmark? If the answer is 'Yes,' you should contact the benchmarking team at CAPS Research to get your company added to the list of companies who will be asked to provide data for the 2009 survey releases. Just send an email to metrics@capsresearch.org asking for more information about benchmarking opportunities.

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• 10th Annual Best Practices Workshop for Senior Purchasing and Supply Management Leaders – Modeled after our annual Executive Roundtable, the CAPS Research Best Practices Workshop is an opportunity for senior purchasing and supply management professionals to share best practices and engage in small group sessions. This year's event will be held October 4-6, 2009 at the Hilton Scottsdale Resort and Villas in Scottsdale, Arizona and the theme is, "Supply Management in a Transitioning Economy." This event is for CAPS Research major sponsor organizations. If you would like more information on CAPS Research major corporate sponsorship contact us at: Research@capsresearch.org.
  
  
• Supply Management Talent Development and Retention – If talent management was of key importance during the expanding global economy, it is of critical importance in this transitioning economy. CAPS Research is partnering with Ohio State University Fisher College of Business and Rutgers Business School to establish a baseline of key supply management talent development and retention strategies. The study team is being led by Philip L. Carter, D.B.A, Executive Director of CAPS Research. The inaugural survey was released September 10th and includes questions on recruitment, development, evaluation, compensation, advancement, and Generation Y retention. Results from the initial survey will be used to baseline current talent management strategies and provide a forecast of future issues. For more information send an email to: Research@capsresearch.org.

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Knowledge Central:

The following reports and information are now published on www.capsknowledge.org which is a sponsor-only searchable archive of CAPS Research studies, leading-edge practices, benchmarking reports and best practices presentations:

• Benchmarking: Supply Chain Alliance Supplier Environmental Performance Evaluation
• Benchmarking: Low-Cost Country Sourcing and Procurement Activities Focused Report
• Benchmarking: Petroleum Industry 2009 Metric Report
• Benchmarking: Supply Management Shared Services Centers Focused Report
• Benchmarking: Semiconductor Industry 2009 Metric Report
• CPO Insights: Publishing Purchase Order Terms and Conditions on Website
• CPO Insights: Planning for a Possible Swine Flu Pandemic
• Practix: ISO 14000 at Veris Industries

Please note that only CAPS Research sponsor organizations have full access to Knowledge Central. If you haven't already done so, I encourage you to click on Knowledge Central Overview for a short, five-minute guided tour of our Sponsor website, Knowledge Central.

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For more information about CAPS Research programs and products please contact us at Research@capsresearch.org.

Sincerely,
Phillip Carter, D.B.A.
Executive Director
CAPS Research

CAPS Research is a global research organization jointly sponsored by the W. P. Carey School of Business at Arizona State University, and the Institute for Supply Management™.

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