The overall findings of the Critical Issues Report on business supply chain continuity shows top management support is absolutely critical for the successful development and management of business continuity plans. As supply chain become even more “lean”, the effects of supply chain disruptions are becoming more significant. This report includes case studies examples of supply chain disruptions and a description of the business continuity plan process to help your firm understand how to meet internal and external customer requirements when the unexpected occurs.

Click on the following link to read this Critical Issues Report: Business and Supply Chain Continuity

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Real-time market basket price indexing allows CAPS Research to collect market basket pricing information and report the cost of commonly purchased items. Participants receive a specialized report with their data alongside the aggregate report for MRO Goods, Office Products, IT Products/Services and Print Services Market Baskets. Review the mean value for several typical small, medium and large print jobs in the first Print Services Market Basket report and narrative to be posted to the CAPS Research website.

Click on the following link to access the narrative report: Print Services Market Basket

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The problems that result from inventory record inaccuracy are significant for retailers. In this PRACTIX article, you will read the actions one retailer has taken to prevent and correct record inaccuracy at its retail stores. Auditing and performance measurement are important practices of inventory control, and this organization’s consistent effort to build better processes are reviewed. Examine how the Japanese five-S movement and Pokayoke techniques were evident throughout this company’s distribution center.

To access this PRACTIX report, click on the following link: Zeta – A Model of Process Excellence

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For more information about CAPS Research programs and products please contact us at Research@capsresearch.org.

Sincerely,
Phillip Carter, D.B.A.
Executive Director
CAPS Research

CAPS Research is a global research organization jointly sponsored by the W. P. Carey School of Business at Arizona State University, and the Institute for Supply Management™.