A Global Research Center for Strategic Supply Management

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Letter From the Executive Director

Twenty-five years in business! What a perfect point in the chronicle of CAPS Research to look back at what we have accomplished and to map our plans for the future.

Our organization started with a small but powerful idea shared by Dr. Harold Fearon, professor of purchasing at Arizona State University, Jerry Baker, the CEO of NAPM (now ISM), and John Kraft, the dean of the business school at Arizona State University. In the beginning, CAPS Research had only a few supporting companies — but we had high hopes and big dreams, and we persevered.

With that hopeful start in 1986, CAPS Research was on its way to becoming a premier research organization. Why? CAPS Research believed that supply management executives could greatly improve an organization's performance if they had credible and practical research results to help guide and support their decisions. That belief continues to be our most compelling story. It continues to direct our research activities, and today, as companies are searching for new strategies, best practices, and trustworthy benchmarking to help guide them through lean times, the work of CAPS Research is even more valuable.

New strategies and best practices that make a difference are evident in the focus studies we published in the past year. Supplier Relationship Management: An Implementation Framework and Innovation Sourcing: Contributing to Company Competitiveness both detail what companies can do to improve performance in these critical areas. Recently we launched a new project, Value Chain Strategies for a Changing Decade, that will examine the defining strategies in supply management for the years ahead. We will publish the results from this important project in installments, so that the new ideas and insights reach our audience in a timely fashion.

Just two years after CAPS Research began, benchmarking was added to the portfolio, with a report on the petroleum industry. Since then our benchmarking has become the "gold standard" for data. This past year, we completed more than 30 benchmarking reports, including cross-industry metrics, industry-specific reports, and SnapShots Reports, a new product that delivers fast insights to time-sensitive issues. Recently, we partnered with the Electric Utility Industry Sustainable Supply Chain Alliance on sustainability metrics for the utility supply base. We believe that the resulting metrics on supplier performance are applicable across many industries, and we are working to extend their application.

In April we formally celebrated our silver anniversary at our 22nd Annual Executive Roundtable, with presentations from invited guests and senior executives on the current challenges of the global economy. CAPS Research continues its own global activity, especially in China and Europe. In June, we returned to Shanghai for the 14th Annual Asian Executive Roundtable to explore supply strategies in China and the greater Asia region. Our first Asian Executive Summit was held in December, jointly sponsored by Fudan University in Shanghai. This conference was targeted to Chinese companies, was conducted entirely in Mandarin, and helped bring the message of modern supply management to many Chinese suppliers of international firms. We also continue our research activities in Europe, with solid support from the 20 percent of our corporate sponsors who are headquartered there.

None of our accomplishments of the past 25 years would have been possible without our corporate sponsors and I thank them for their support through the years. Without them we would have remained only a good idea. And for their steady guidance this past quarter-century, I thank all of the supply executives who have served on our Board of Trustees. Special thanks goes to Tim Fiore, current Chair of the Board, who gives generously of his time to CAPS and who is a trusted and astute advisor to this grateful Executive Director.

On to the next 25 years!

Regards,
Phil Carter
Executive Director

Source: CAPS Research Annual Report 2011